Refund policy

Refund Policy

We want you to love your R Collection gear. If something isn't right, we're here to help.

Returns

• You may request a return within 30 days of receiving your order.
• Items must be unworn, unwashed, and in their original condition with tags attached.
• Because many of our products are made to order through our print-on-demand partner, we are unable to accept returns on items that have been personalized or customized.

How to Start a Return

• Email us at R.collection.2026@gmail.com  with your order number and the reason for your return.
• We'll respond within 2 business days with return instructions and a return address.
• Customers are responsible for return shipping costs unless the item was damaged or incorrect upon arrival.

Damaged or Defective Items

• If your item arrives damaged or defective, contact us within 7 days of delivery with a photo of the issue.
• We'll arrange a replacement or full refund at no cost to you.

Refund Processing

• Approved refunds are issued to the original payment method within 5-7 business days of receiving your returned item.
• Original shipping charges are non-refundable.

Exchanges

• We do not offer direct exchanges. To exchange an item, please return the original item for a refund and place a new order.